|Organisation:||KHR – Recruitment Specialists|
|Job Title:||IT Help Desk Support|
|Salary Details:||£12.00 – £18.00 per hour|
|Date Posted:||July 28, 2021 at 09:44|
|Closing Date:||August 27, 2021|
Help Desk Support
As part of the Technical Support Team to support the IT Help Desk you will be assisting with first-line fault diagnosis (initial, basic advice) and rectification of PC/laptop, table, printer and software problems. Operation of the IT Help Desk including call logging, allocation, progression, escalation, reporting and other administrative duties.
1.To provide first-line and some second-line fault diagnosis and rectification of problems reported via the I.T. Help Desk, progressing and escalating calls according to priority, current targets and maintenance contracts, liaising with technical staff and dealing with third-party maintenance companies, with customer care being of paramount importance.
KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.
|Job Category:||IT & Telecoms|
|Employer Type:||This position is being advertised by a recruitment agency.|
This job has now closed!