It’s an exciting time here at WillCreate, and thanks to continued expansion we’re looking for an Account Manager to join our team.
You will have experience in managing your own client base, including:
Writing briefs for the rest of the team
Reporting back to clients
Managing day to day client enquiries
Upsell additional services where appropriate.
Results driven, excellent communication skills, keen to progress and grow with our agency. A team player, happy to collaborate with the rest of the team to create multi-discipline campaigns.
Excellent presentation skills.
Proven track record managing client requirements. This includes both planning and managing multi-disciplinary campaigns, and also ad-hoc work.
Knowledge of our services and the relevant marketing channels, including email marketing, SEO, website design and management, social media management, PPC, print, direct mail, design services.
Understanding of marketing performance data and the ability to present this to clients.
Client focused with the ability to identify client needs and suggest workable solutions.
Proven organisational skills, allowing you to plan and present detailed proposals for creative campaigns, and deliver campaigns on time and within budget.
Proven track record managing and retaining clients, and with issue management.
Reporting to: Managing Directors
Skills and Knowledge:
We’re looking for an individual with a strong background in marketing, both digital and traditional. You will be confident managing clients of all sizes and have a real passion for digital marketing, keeping abreast of trends and advances in the industry. Exceptional attention to detail is a key requirement.
Experience required: 2+ years’ experience in a digital account management role.
Sorry, no agencies please.