Jobs By CV - Kent Archives

Customer Service & Order Processing (Temp to Perm) AF/csop/C-H_1545152729

Posted: December 18, 2018

We are looking for Customer Service and Order Processing staff to join a leading business based in Medway on a temporary basis, with the potential of becoming permanent.

This will be to start in January. It will initially be 2 – 3 months, but could be a permanent opportunity.

Key Responsibilities:

– Processing of orders that would usually be ordered online ensuring that all approvals, discounts, special requirements are in place.
Assisting with transferring customers from one online portal to another portal due to new ERP system.
– Assisting with and resolving account login issues.
– Set up customer records, maintaining and actioning amendments to customer accounts.
– Daily liaison with external customers and internal departments including sales, finance and customers via telephone & email to discuss and resolve customer and system queries.
– Delivering first class customer service, ensuring the customer has a satisfactory customer experience.
– To help ensure that all aspects of daily/weekly/monthly tasks are completed in a timely fashion.
– Working as part of a team, helping to achieve the KPI’s set for the team.
– To assist on any other ad-hoc administration duties as required by your supervisor.

Key skills:

– Experience within administration/order processing/customer service/operations (office based)
– Able to demonstrate excellent customer service skills
– Problem-solving skills
– Have used a CRM system and can follow clear instructions and procedures
– Exposure to a B2B environment would be highly beneficial
– Excellent communication skills verbally and written.

Monday – Friday, 8am – 5pm

£8.00 – £10.00 per hour (£18,000 – £20,000pa)

KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.

Warehouse Operative 22300

Posted: December 17, 2018

Please read the description below before applying for the job.

Hours: 8.30am – 5.30pm (1 hour for lunch)
Holidays: Up to 6.5 weeks holiday including Christmas shut down and Bank Holidays.
Work Place pension.
Overtime: Overtime is paid at time and a half.
Print and finishing training.

About the Warehouse Operative Role:
Joining us as a Warehouse Operative, you’ll support all aspects of the effective day to day operation in our warehouse; the role involves picking, booking, receiving and making deliveries, forklift driving, checking stock levels and assisting production.

In this interesting and challenging role, you will be responsible for:
• Loading and unloading delivery vehicles, by hand or with a forklift truck (training will be provided).
• Checking for damaged or missing items and then sorting stock for storage in the warehouse.
• Taking goods to the appropriate storage space – using loading and lifting gear for heavy goods.
• Keeping a careful record of the stock on the warehouse management system.
• Operating a forklift truck to move and rearrange stock ensuring that products are stored safely and labelled correctly. Training will be given as required.
• Picking orders from the storage space for packing or to the loading bay for transportation.
• Packing items ready for despatch.
• Ensure orders are packaged and labelled correctly.
• Organising deliveries and loading goods on to delivery vehicles.
• Maintaining the warehouse will also be part of the daily routine.
• Use of ladders and gantry will be required (training will be provided).
• Assisting the Production Team as and when required.

About You:
Although a track record in warehouse processes would be desirable, it is not necessary, as on-site training will be given. You will also:
• Be computer literate.
• Be physically fit and generally a confident and capable person with a good practical level of skills which could also be used offsite during installations if required.
• Have a full UK Driving Licence.
• Have strong communication skills and the ability to build relationships with all team members and management.
• Be adaptable and positive.
• Have the ability to work at pace whilst maintaining accuracy.
• Be highly organised with a well-developed approach to prioritisation.

About Us:
Established in 1991 with a dream to print and manufacture, we have grown year on year by investing in the latest technologies and building a team to grow with us.

We are primarily a printing, production and distribution facility based in the heart of Kent, we also help our customers with many other projects including digital marketing, logistics, software engineering, entertainment and more. We undertake a wide range of projects, large and small, including signage, vehicle graphics, exhibitions, fabrication, literature and much more across the UK, into Europe and beyond.

Management Assistant 22299

Posted: December 17, 2018

Are you ready to join a winning team in a fast growing, client focused company as a Management Assistant?

If you’re the person we’re looking for, you’ll be an enthusiastic, focused, responsible team player who’s great at building relationships and is passionate about putting customers first.

Your main duties will be to assist the main directors in the company with tasks including, but not limited to running reports, stock ordering, internal audits, information collating for accreditation’s/tenders, event bookings, raising POs, simple quotations and populating spreadsheets as well as general administration.

You’ll need to be well presented, trustworthy, punctual, proactive, have good attention to detail and a logical approach to problem solving. You’ll be keen to apply your current skills and to take this opportunity to learn, grow and achieve well above average results and add value to the business.

If you think this role is the one for you, please call the mobile number below, have a pen to hand to write down a contact email address and be prepared to leave a short message.

Telephone 07703831809.

New Business Sales Executive 22298

Posted: December 17, 2018

Amelix Telecom New Business Executive

Salary: Basic salary £21,000 – £25,000 OTE

Unlimited commission that is given on every sale made (for details see http://www.amelixtelecom.co.uk/commission/)
No targets. Yes, you read it right, we scrapped targets a long time ago!
Quarterly integrity bonus
28 days annual leave including bank holidays
Up to 37.5 hours a week ideally 9-5.30 weekdays (however some flexibility can be given to the right candidate)

Job Purpose:

We are looking for a proactive, deal-making machine to join our small but perfectly formed team in Whitstable. Amelix Telecom is based on 3 core drivers, integrity, understanding and empowerment. In essence, if we understand what our customer needs, and we can deliver it with integrity every member of the team is empowered.

We are expanding and therefore looking for someone to become our principal new business executive, using their initiative to reach out to potential customers and putting the amazing portfolio of telecoms and data products Amelix Telecom has to offer in front of decision makers in the B2B space. We are aiming our products at start-ups and entrepreneurs, right up to multi-site large corporations.

We are small, so you need to be a pro-active self-starter, we don’t buy lead databases or have rooms full of disgruntled outbound call centre people generating leads. We believe in building solid connections and creating new business from scratch based on need.

Reporting to: Our lovely Commercial Manager Amy

The role:

After some initial training on our product offering, you will start building your own client list from scratch. There is no magic database of contacts, you will need to build your own client list.

We will, of course, give you the tools and support to do this and will work with you to bring customers on board. We scrapped targets a little while ago as we want to make sure all our new business comes backed with integrity, and not just to hit a “magic number” in order to qualify for commission.

You will make commission on every new customer and additional work your customers bring in so the earning potential is endless. We don’t put caps on your commission or make you fit into forecasts or month end boxes. We are growing so career progression and scope is endless with this role.

Oh, we should mention you should be a little bit organised as you will need to produce a weekly activity report for your line manager.

Skills and Qualifications:

People Person, Solution Oriented, Customer Satisfaction, Financial Analysis, Travel, Product Knowledge, Presentation Skills, Public Speaking, Great Written and Verbal Communication Skills, Basic Computer Literacy, Basic Math Skills, Team Building, Client Relationship Management, Motivator, Experience in a telesales environment is preferred but not essential.

About Amelix Telecom:

Amelix Telecom specialises in providing SME (Small and Medium Enterprises) with phone systems, broadband and hosting solutions. Our award-winning platform provides a tailored solution that won’t only save customers money but will also provide them with a better insight into the calls they make and the data they use.

Amelix Telecom is part of the Amelix Group of companies based in Kent which places good honest value at the heart of what it does. We are trying to reshape the way Telecoms is sold in the UK by cutting the small print and putting customers on short contracts, the way we see it is if our service is good enough you won’t want to go.

Our mission is to provide top quality telecoms products at great value so that business of all sizes can access the benefits of fantastic connectivity.

Sous and Commis Chefs 22297

Posted: December 17, 2018

Sous and Commis Chefs

LOCATION : Best Western Dover Marina Hotel & Spa
HOURS : Part of a 7 day week roster
START : As soon as possible
SALARY : Negotiable depending upon experience
POSITION : Full Time

DESCRIPTION

The new Mr White’s English Chophouse at the Best Western Plus Dover Marina Hotel & Spa is looking for Sous Chef and Commis Chefs to join our friendly team of local and international chefs.

The ideal candidates will enjoy working in an environment that prides itself on a high standard of food presentation that meets the Marco Pierre White standards.

It is anticipated that the successful candidates will have had experience as a Sous, or Commis Chef in a hotel and/or restaurant environment.

The position offers the successful candidate a great opportunity to develop their skills by working in a Marco Pierre White restaurant and in a 4 star hotel that offers an international standard of Food and Beverage service.

Contact: General Manager
E mail: Via the apply online button
Address: Waterloo Crescent, Dover, Kent CT17 9BP
Website: www.dovermarinahotel.co.uk

Customer Services/Telephonist LH/CSA_1544807862

Posted: December 14, 2018

Are you looking for some temp work which may be ongoing? Do you have an impeccable telephone manner? If so, our client needs you.

Starting on the 7th January you will be required to work within this international forward thinking financial services organisation based in the heart of Kings Hill. Assisting clients who call in and you will be friendly, professional and happy being on the phone.

The ideal candidate will have proven customer service experience, be well spoken, professional and have good technical and IT knowledge.

A background within the financial services industry would be beneficial but isn’t essential as full training will be given.

KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.

Graduate Customer Support – EdTech Product 22296

Posted: December 13, 2018

My School Portal is an online EdTech product providing a single and secure platform that collates and displays all student information in one place for parents; targeting mainly Independent schools in the UK and internationally.

The key technology we work in is the CFML language (ColdFusion and Railo), node.js and react and other cutting-edge technologies. Hosting is in the cloud via Amazon Web Services.
We are looking for someone to join our Graduate Development Programme.

As part of the Graduate Development Programme, you will also receive extensive training from external and internal providers, based on your own development needs.

In the 1st year, you will help provide first line support for My School Portal within the Support Team.
Duties include:-
● Providing first line support
● Providing excellent customer service to our customers
● Answering the telephone and helping solve customer enquiries
● Escalating issues to second/third line support where necessary
● Dealing with day-to-day enquires and customers complaints
● Logging and prioritising incidents using helpdesk processes
● Writing documentation for company products and Help Centre
● Opportunity to complete code fixes

After your 1st year, you will have the opportunity to further your skills, either, within the Support or Development teams.

This Graduate Development Programme is ideally suited to a multi-tasker with a can-do attitude, this is an ideal opportunity for an enthusiastic person to learn all about the digital industry.

Skills:
● Excellent attention to detail
● Excellent telephone manner
● A good listener
● Can work as part of a team and also alone
● Good communicator
● Multi-tasker
● Excellent organisational skills
● An interest in IT and technology

Personal qualities:
● Friendly, confident and eager to learn.

Qualifications required:

Degree in Computer Studies/Science.

The role will be based at our office near Dartford, Kent and is a full-time position. The work environment is pleasurable – located in a converted mill, in a rural location – yet conveniently close to the M25. Our offices are based in a semi-rural location and public transport services are infrequent. Your own transport is essential.

Salary: £22,000.00 per annum.

Hours of work: Monday to Friday 08.30 to 17.00 or 08.45 to 17.15.

Position available immediately.
Please forward a covering letter and CV via the apply online button

Outbound Telesales Agent 22295

Posted: December 13, 2018

The Darcy Group is a well-established diversified company offering multiple products and services in the environmental sector through a variety of brands including Darcy Spillcare, Ayles Fernie and Aquasentry.

Owing to continued growth we require an Outbound Telesales Agent to complement our team based at our Head
Office in Larkfield, Kent.

Utilising our CRM system you will be responsible for maintaining and developing further opportunities with our existing customer base and undertaking telemarketing campaigns to designated market sectors to develop new business opportunities for the company.

About you

You will have the drive, ambition, determination and a willingness to succeed in a competitive sales environment.

A good multi-tasker with excellent communication and listening skills, who enjoys developing business relationships with existing customers and cold calling to identify new business potential.

You will have a minimum of one years’ proven outbound telesales experience within the Business to Business arena.

Main Job Activities:

• Maintain and develop accounts allocated to you
• Undertake “cold call” telemarketing campaigns
• Create and identify new business opportunities
• Set appointments for Business Development Managers

Performance Standards

• Meet call level targets
• Achieve order and appointment targets
• Meet targeted sales volume and margin levels

Hours and Salary

This is a full time position 37.5 hours a week
Salary dependent on experience

To apply

In the first instance please submit your curriculum vitae and covering letter explaining why you may be suitable for the position along with your salary expectations to us by clicking the ‘Apply’ button.

Alternatively, you can post your application to Stuart Pointer at Darcy Spillcare, Brook House, Larkfield Trading Estate, New Hythe Lane, Larkfield, Kent ME20 6GN.

Closing date for applications – 10th January 2019

Strictly no agencies. Applications from agencies will not be considered.

Disclaimer
This Job Description describes the main job duties, responsibilities and activities in place at the time when it was issued. It is not an exhaustive list and you may be required to undertake additional/alternative duties within the scope of this job description and where your skills and/or experience allow. Where additional duties require retraining or training then it will be provided where appropriate.

Full Time Dispatch Operative 22294

Posted: December 13, 2018

Full time Dispatch Operative
We are looking for a Dispatch Operative to join our small and friendly team just south of Maidstone on Parkwood Industrial Estate. This busy and varied role requires someone who can make the position their own and take ownership of their responsibilities.

Main Duties / Responsibilities

• Picking and Packing orders.
• Liaising with courier companies to resolve delivery problems.
• Processing Returns.
• Receiving deliveries, checking all incoming stock for shortages and damage.
• Ensure that all faulty credit stock is returned to the supplier in a timely manner, ensuring credits received.
• Ensuring all stock records are correct with cycle count stock counting on a regular basis.

Key Skills Required

• Have a meticulous approach to all tasks and exceptional organisation skills.
• Have a keen eye for detail and a proactive approach to all tasks.
• Have a positive can-do attitude.
• The ability to keep all stock locations and your work area clean and tidy.
• Be a strong team player, self-motivated and driven.
• The ability to interact and engage comfortably with people at all levels of the business.
• Experience using SAP software would be advantageous.
• A Forklift Licence would also be advantageous
.
Hours of work are Monday to Friday 8:00am to 5:00pm.
Please email your CV online

Temporary Customer Service Advisor SKDec2018 SK Advisor_1544722366

Posted: December 13, 2018

A fantastic Temporary opportunity has arisen for an experienced Customer Service Agent to join a fun working environment within an expanding retail company.

This is an exciting temporary opportunity for someone who is looking to join a well-known brand and become a valuable part of a fun, but hard-working team.

Working in modern offices within a friendly environment and parking on-site.

You will be responsible for a varied amount of tasks and duties:

– Receiving and handling inbound and outbound telephone calls.
– Gathering information and resolving queries.
– Email Correspondence and actively calling customers.
– Updating internal systems with correct and accurate information.
– Represent the company in a professional manner.

The ideal candidate would have experience working within retail fashion or a Customer Service environment, have a good telephone manner, have the ability to follow processes and guidelines, have excellent attention to detail, advanced Microsoft office skills and can demonstrate excellent communication skills.

KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.